Frequently Asked Questions

  • To enquire about an appointment, please complete the contact form on the Get In Touch page. Include your preferred name and what you are seeking — whether individual therapy, a neurodivergent assessment, or relationship counselling. Bec will get back to you within 2–3 business days.

  • Bec will be in touch to arrange a brief 15-minute phone consultation. This call helps determine whether REKNDL Psychology is a good fit for your needs before your first appointment is confirmed.

  • A GP referral is not required for individual therapy, relationship counselling, or neurodivergent assessments. However, a valid Medicare plan is required to access Medicare rebates for individual therapy. Please speak with your GP if you would like to claim a rebate.

  • There is currently no waitlist. Individual therapy appointments are generally available within 1–2 weeks, and assessments can typically be completed within 3–4 weeks, subject to availability.

  • Sessions are available in person at 620 Bridge Road, Richmond VIC 3121, and via telehealth across Australia. While Bec's preference is for in-person sessions where feasible, telehealth sessions are conducted to the same clinical standard.

    • Individual therapy — 50 minutes

    • Extended EMDR/trauma session — 90 minutes

    • Relationship counselling initial joint session — 90 minutes

    • Relationship counselling ongoing joint sessions — 75 minutes

  • Bec draws on Schema Therapy, Eye Movement Desensitisation and Reprocessing (EMDR), Dialectical Behaviour Therapy (DBT), Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), and Emotionally Focused Therapy (EFT). Her approach places particular emphasis on emotional literacy, body awareness, self-compassion, grief processing, and dialectical thinking.

  • This varies significantly depending on your goals, presenting concerns, and therapeutic progress. Bec will discuss this with you at your first appointment and regularly review progress throughout treatment.

  • Yes — telehealth sessions are available to clients across Australia via Coviu, a secure telehealth platform. While in-person sessions are preferred where feasible, telehealth is a fully viable option.

  • No — relationship counselling is a standalone service and cannot be combined with individual therapy or neurodivergent assessment at REKNDL Psychology. If you are currently seeing Bec for individual therapy or an assessment, relationship counselling is not available to you or your partner/s at this practice.

  • All assessments include a clinical interview, structured diagnostic interviews using recognised instruments including the DIVA-5 and ACIA, a collateral informant interview, psychological questionnaires, interpretation of results, a feedback session, and a one-page summary letter. An optional 6–8 page written diagnostic report is available as an add-on.

  • Assessments are typically completed across 3–4 appointments over 2–5 weeks, depending on availability. There is currently no waitlist.

  • No — a GP referral is not required to proceed with a neurodivergent assessment.

  • Yes — assessments can be completed fully via telehealth, including for clients in regional and interstate locations. While Bec's preference is for in-person assessment where feasible — given the additional observational capacity this allows — telehealth assessments are conducted to the same clinical standard.

  • Assessments are available for adults (18+). Bec typically assesses and diagnoses Level 1 and Level 2 autism. She has particular experience with complex and intersecting presentations, including the intersection of gender diversity, trauma, ADHD, and autism, and frequently works with adults seeking a later-in-life diagnosis. Suitability for assessment is discussed at the initial phone consultation.

  • In some cases, yes. Bec may continue to work with assessment clients in individual therapy following the assessment. If you are already an individual therapy client, Bec can also draw on her expertise in ADHD, autism, and AuDHD to support your ongoing therapy.

  • No — Medicare rebates are not available for neurodivergent assessment services. This is a Medicare rule that applies universally and is not specific to REKNDL Psychology. Private health insurance rebates may be available depending on your level of cover — please check with your insurer prior to commencing.

  • No — as a psychologist, Bec is not able to prescribe medication. Prescribing is the role of a psychiatrist or GP.

  • If medication is something you wish to explore following your ADHD assessment, Bec will provide a one-page summary letter which your GP can include in a referral to a psychiatrist. The psychiatrist will conduct their own assessment and, if appropriate, initiate a prescription. Once a suitable medication and dose is established, ongoing medication management is typically handed back to your regular GP. Bec is happy to recommend psychiatrists who specialise in ADHD where relevant.

  • Yes — for both assessment and individual therapy clients, Bec offers expertise in the management of ADHD, autism, and AuDHD as part of ongoing individual therapy. She works collaboratively with GPs, psychiatrists, occupational therapists, and dietitians to support integrated care, including medication management where relevant.

    • Individual therapy (50 minutes) — $270

    • Extended EMDR/trauma session (90 minutes) — $480

    • Relationship counselling initial joint session (90 minutes) — $440

    • Relationship counselling ongoing joint session (75 minutes) — $375

    • Individual session within relationship counselling (50 minutes) — $270

    • ADHD assessment — $1,250

    • Autism assessment — $1,450

    • Combined ADHD & autism assessment — $2,150

    • Standard diagnostic report (6–8 pages) — $950

    • NDIS-tailored diagnostic report (6–8 pages) — $1,150

    • Brief report, letter, or form — $80 per 15 minutes

  • No — REKNDL Psychology does not bulk bill. All services are privately billed.

  • Concession rates are offered on a limited basis and are not currently available. Please check back periodically if this is relevant to your circumstances.

  • Payment is processed via card on file through Square, a secure payment platform. There is no EFTPOS machine at the practice. Fees are charged on the day of each appointment.

  • REKNDL Psychology does not currently accept NDIS, TAC, WorkCover, DVA, EAP, VOCAT, or court-ordered referrals.

  • Medicare rebates are available for individual therapy sessions with a valid Medicare plan. Your GP will need to prepare the relevant plan and provide a referral. Bec will process your Medicare claim after each session via Tyro Health, and the rebate will be deposited directly into your nominated bank account. Medicare rebate amounts are indexed annually — current rates can be verified at mbsonline.gov.au.

  • The following Medicare plans may entitle you to rebates for individual therapy:

    • GP Mental Health Treatment Plan (GP MHTP) — up to 10 sessions per calendar year. This is the most common plan for psychology services.

    • GP Chronic Condition Management Plan (GPCCMP) — up to 5 allied health sessions per calendar year. Please note the rebate for this plan is lower than the GP MHTP.

    • Eating Disorder Treatment and Management Plan (EDP) — up to 40 sessions per 12-month plan period. Available for people with a diagnosed eating disorder.

    • Treatment Plan for Complex Neurodevelopmental Conditions — up to 20 treatment sessions (cumulative lifetime cap). Available for people aged under 25 with a diagnosis of a complex neurodevelopmental condition including autism.

    Please speak with your GP about which plan may be relevant to your circumstances.

  • No — Medicare rebates are not available for neurodivergent assessment services or relationship counselling. This is a Medicare rule that applies universally and is not specific to REKNDL Psychology.

  • REKNDL Psychology does not process private health insurance claims directly. An itemised invoice will be provided after each session which you can submit to your insurer for a rebate if applicable. Please check with your insurer prior to commencing to confirm your level of cover.

  • Relationship counselling at REKNDL Psychology is open to all relationship structures and configurations — including couples in traditional and non-monogamous relationships, polyamorous relationships, and platonic relationships such as business partnerships or close friendships. Bec takes an affirming and non-judgmental approach to all identities, orientations, and relationship structures, including trans and non-binary clients and LGBTQIA+ relationships.

  • Yes — relationship counselling is structured around joint sessions, with the relationship as the primary client. Sessions 2 and 3 include brief individual sessions with each partner as a standard component of Stage 1 EFT.

  • A typical course of EFT involves 12–16 sessions over approximately four to six months, beginning with weekly sessions and gradually spacing out as the work progresses. Highly distressed relationships or those with complex presentations may require more sessions.

  • REKNDL Psychology is accepting referrals for relationship counselling from June 2026.

  • No — REKNDL Psychology does not offer concurrent or subsequent individual therapy to any partner involved in relationship counselling. This is to preserve the integrity of the therapeutic process and Bec's impartiality. If any partner is already seeing Bec for individual therapy or a neurodivergent assessment, relationship counselling cannot be offered. Similarly, if relationship counselling concludes, Bec will not generally continue with any partner in individual therapy.

  • Yes — all information shared in sessions is treated as strictly confidential. There are limited circumstances in which information may be disclosed without your consent, including mandatory reporting obligations, court subpoenas, or where there is an imminent risk of harm to you or another person. Please refer to the Privacy Policy for full details.

  • Your personal information is stored securely in Cliniko, an Australian-based practice management platform. Access is restricted to Bec. Records are retained for a minimum of 7 years in accordance with the Victorian Health Records Act 2001.

  • REKNDL Psychology does not offer an after-hours or crisis service. If you require immediate support, please contact:

    • Lifeline — 13 11 14 (free, 24/7)

    • Beyond Blue — 1300 22 4636 (free, 24/7)

    • Your GP

    • 000 or your nearest emergency department if you are at immediate risk of harm

    The REKNDL Psychology website and email are not monitored for urgent matters. Please contact the services above if you require immediate support.